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Shipping and Return Policy

SHIPPING A FIREARM – FFLs AND TRANSFER OF OWNERSHIP

ImperialBeachGuns.Com will transfer ownership of any firearm ONLY to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you (unless you have an FFL).

(Click HERE to learn how to have a gun shipped near you.)

At your request ImperialBeachGuns.Com will transfer your purchased firearm to a licensed gun dealer in your state.

  • It is your responsibility to ensure that a firearm is legal to own in your state. Click HERE to view State Restrictions
  • It is your responsibility to complete all required paperwork when you pick up your purchase from your local dealer.
  • It is your responsibility to contact the FFL dealer.
  • Be aware that it is customary for your local dealer to charge a transaction fee at the time you pick up your purchase.

This transfer fee is strictly between you and your local dealer. It is your responsibility to check with your local dealer concerning any policy of this kind and concerning your obligations. You do not pay ImperialBeachGuns.com the transfer fee. By purchasing a firearm from us you acknowledge that you may have to pay your dealer a fee for transferring the gun to you.

You the buyer are responsible for forwarding a copy of the FFL and all pertinent contact information to ImperialBeachGuns.Com. Our contact information is as follows:

Imperial Beach Guns

ATTN: Online Sales
916 Imperial Beach Blvd
Imperial Beach, CA 91932

Email (now accepting FFL’s via email):
info@ImperialBeachGuns.com

Online Sales:
(619) 850-5274

Email: Click HERE to email us.

Our hours of operation are (Eastern Standard Time):

Monday – Saturday: 7:00am – 7:00pm PST By Appointment
Sunday: Closed

SHIPPING

There are NO SHIPPING CHARGES for orders from ImperialBeachGuns.com Shipping insurance is always included.  The shipping and handling included covers the cost of standard shipping (USPS Prioity for all handguns and Fed Ex Ground for all long guns). If you require expedited shipping, shipping fees will be charged. You must contact us for a quote if you require expedited shipping. We do NOT ship to PO Boxes.

Firearms normally ship within 3-7 working days after we receive your payment and a copy of the Federal Firearms License. Non-firearm orders normally ship from 3 to 7 days after we receive your payment.

**Safe Orders may take up to 2 weeks to be delivered.

HAWAII, ALASKA AND PUERTO RICO ORDERS

Shipping charges to Alaska, Hawaii, and Puerto Rico may be higher than our standard charges.

RETURNS

Defective Items: For merchandise found defective immediately upon receipt or unused merchandise.  ImperialBeachGuns.com will provide YOUR CHOICE of a replacement item (pending availability) or full refund AND pay the return shipping cost on all firearms and accessories found defective upon receipt.   For your added convenience, ImperialBeachGuns.com will also arrange for the defective items to be picked up and returned to us by the original shipper.  PLEASE DO NOT ATTEMPT TO RETURN PACKAGES TO THE ADDRESS ON THE BOX AS WE WILL BE UNABLE TO VERIFY YOUR RETURN AND ISSUE REPLACEMENT OR REFUND.

Unused Merchandise:  Items that are returned unused and not defective, a 20% restocking fee will be retained from your refund. We will not pay for shipping fees.

ALL RETURNS MUST SHIP TO

Imperial Beach Guns
ATTN: RETURNS
916 Imperial Beach Blvd
Imperial Beach, CA 91932

 

…….or simply click HERE to request a return.

VERY IMPORTANT – FIREARM RETURNS  !!  Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transfered to you it is considered used, even if unfired.  Consequently, we cannot provide a full refund for new firearms once they have been transferred into your possession.  Also, we DO NOT reimburse FFL transfer fees on returned items.  We do understand that some manufacturer defects may not be identifiable upon initial inspection.  However, upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair(in accordance with manufacturers warranty policy).  By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer.  If we do receive a defective firearm that has already been transfered, we will simply forward the firearm to the manufacturer on your behalf.  Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees.  However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through your local FFL dealer to document the replacement firearm serial number.

All Ammunition Sales are Final

PICKING UP ITEMS FROM OUR RETAIL STORE

If you intend to pick up an item from our retail store that you have ordered, please allow 4 working days before pickup. Be sure to call in advance to see if your order is ready.

We must charge California sales tax (7.75%) if you pick a gun up from the retail store. (You should see this amount calculated into your order before you complete your purchase).

If you are not a legal resident of California, or military here on PCS Orders (final destination being CA)  you cannot pick up a firearm from our store; you must have the gun transferred to a dealer in your state.

You will be charged the mandated $25 Background Check Fee when you come in to process your paperwork for the registration/transfer.

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